Double
Deluxe Room
The only room with its own 8 m² terrace. Open bathroom: your shower is not tucked away behind a wall. Queen bed (160×200), 1 TV, minibar and Nespresso.
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About us
With 22 rooms, we are deliberately not a big hotel. You'll feel it everywhere: in the welcome, in the tips we pass on about the city, and in a breakfast that surprises our guests every time.
We are a two-minute walk from Ghent's main station. Close enough to reach easily, far enough from the bustle to sleep well.
Jeffrey and his brother Steven have been running the Carlton since 2012. No hotel chain, no anonymous director on the seventh floor. Just two brothers who believe a hotel can be personal.
Book hereOur rooms
Good morning
Treat yourself to a generous buffet: juices, cereals, fresh fruit, yoghurt, porridge and small pancakes. The hot dishes are cooked à la minute, in front of you. Gluten-free and vegan? That works too.
Freshness comes first. We only work with quality products.
Service
Open every day from 08:00 to 22:00. There's always someone around to help. Arriving after 22:00? Send us an email or a WhatsApp and we'll sort it out.
Fast, free, in every room. You get the password when you check in. Or just ask, we're never far.
Your room is made up daily and the toiletries are topped up. Prefer not to be disturbed? Just say so.
Five charging stations in our private garage. Charge your car while you sleep. Bring your own charging card; the rate is €0.56 per kWh (max 22 kW, type 2).
More about our charging stations →Arriving early or leaving late? We'll keep your luggage safe, free of charge, until 22:00.
When you check in, we hand you a city map and our own favourite spots in Ghent.
Sustainability
At Carlton Hotel we take sustainability seriously, and we're proud of our partnership with Go Forest. Thanks to it, 20% of what our car park earns goes into planting trees in Peru.
That way we support reforestation, offset the carbon emissions of guests who park with us, strengthen biodiversity and do our bit against climate change.
Carlton Hotel Gent is Green Key certified. We take our responsibility for nature and the environment seriously, without you having to give up any comfort.
20% of parking revenue goes towards reforestation in Peru. So far 1,917 trees have been planted, absorbing over 1,121 tonnes of CO₂. See our impact report.
Internationally recognised eco-label for sustainable hotels, awarded by the Foundation for Environmental Education. Certified since 2021. Learn more at greenkey.global.
We work with regional suppliers as much as possible. Freshness and origin are not an afterthought.
Our cleaning and maintenance products meet the strictest environmental standards.
Ghent
The historic quays along the Leie. Beautiful by day, better still in the evening. Ten minutes by tram, or a fine walk through town.
A medieval castle right in the middle of town. Solid, real, and not dressed up for tourists. The tour is worth your time.
This is where the Ghent Altarpiece by Van Eyck hangs. One of the most famous paintings in the world, a short walk from your room. You won't regret it.
Friday and Saturday, a real market on a real square. No tourist folklore, just Ghent as it is.
The City Museum if you want to understand the place, SMAK for contemporary art. Or simply out of curiosity.
A short walk from the hotel. Perfect for catching your breath when the centre gets a bit much, or for a morning run.
Looking for more? Visit Gent has it all, or just ask at reception.
Practical
Check-in runs from 15:00 to 22:00. Arriving later? Let us know beforehand. When you check in we hand you a free city map and guide.
Free luggage storage before arrival and on your check-out day.
Our private garage has space for your car at €22 a night. Book ahead: spaces are limited.
Charge your car while you sleep? You can. Use your own charging card at our 5 charging stations. The rate is €0.56 per kWh (max 22 kW, type 2 connector).
More about our charging stations →Trams 1 and 3 stop right outside the hotel and drop you in the heart of Ghent in minutes. Or walk: a pleasant 20 to 25 minutes through the city.
Ghent-Sint-Pieters station is a two-minute walk away. Train from Brussels takes around 30 minutes.
FAQ
Yes, free of charge and subject to availability. Let us know when you expect to arrive, we'll do our best to have the room ready. If it's not, we'll store your luggage and move it to the room as soon as it's free. Reception closes at 22:00; arriving later is no problem, just let us know in advance and we'll agree how you get in.
Almost always, unless the hotel is full and the room is needed. The absolute latest is 13:00, and it's free. Just ask.
Not by default, unless you booked it that way. But you don't need to reserve it in advance either. Just come down when you're hungry, we'll add it to your bill at check-out. Monday to Friday 07:00-10:00, weekends 08:00-11:00.
An extra bed is available at €25 per night, except in the Standard Triple and Deluxe Double. A baby cot is free and fits in every room. Let us know in advance and everything will be ready on arrival.
Bancontact, Visa, Mastercard, iDEAL and cash. American Express is also possible, but via a payment request by email. A small detour, but it works.
Free cancellation until 15:00 the day before arrival. Booked a non-refundable rate? That rate is cheaper, but cancellation is not possible.
Inside: not permitted. Outside: there is a smoking area at the hotel entrance.
By email, phone or WhatsApp, and do it ahead of time: we only have 5 spots and they go fast.
Unfortunately not. For the comfort of all our guests, pets are not allowed in the hotel.
Ghent has a low emission zone (LEZ). Foreign vehicles must be registered in advance to avoid a fine. Our hotel and the route to and from the motorway are outside the LEZ, but if you drive into the city centre you will enter it.
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Contact
Koningin Astridlaan 138
9000 Ghent, Belgium
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